Summary: This article will guide you in how to view status, update or delete an E911 listings through IXICA Business Management Portal (BMP).
1. Once logged into the BMP expand E911 section. You will be presented with several subsections. Click on View Listings.
Here you will be able to check
the status of your E911 submissions. If
the listing is completed next to status you will see “completed” in green.
To update the E911 information
please click the “Update Information” link under the listing. This will take
you to a new page. These fields are pre-filled with current information you
should edit to reflect the new information. Once all the fields are filled in
and verified, click the Submit E911 update button at the bottom of the page. Please note this submission will create a
ticket, once the listing is completed you will be notified through the ticket.
Listings may take up to 24hrs to be uploaded.